Privacy Policy

Last Updated: 19/03/2025

Gower Gourmet Kitchen (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.gowergourmetkithen.co.uk (“Website”).

Information We Collect

We collect personal data that you voluntarily provide when you:

  • Subscribe to our newsletter (powered by Mailchimp)
  • Book an event (via a third-party link such as Eventbrite)
  • Contact us using the WordPress contact form
  • Make a payment over the phone or via Eventbrite

The information collected may include your name, email address, phone number, and any details you provide in the contact form.

Legal Basis for Processing Data

Under UK GDPR, we rely on the following legal bases for processing your personal data:

  • Consent – When you sign up for our newsletter or agree to receive marketing communications (you can cancel at any time).
  • Contractual Necessity – When processing is required to manage event bookings, payments, and respond to inquiries.
  • Legitimate Interests – When we analyse website performance or enhance user experience.

How We Use Your Information

We use the information collected to:

  • Send you newsletters and promotional materials (with your consent)
  • Manage event bookings (handled through Eventbrite or our website contact form)
  • Process payments for bookings made over the phone or via Eventbrite
  • Respond to your inquiries submitted via the contact form
  • Share necessary details with event venues such as the Gower Heritage Centre to facilitate event bookings
  • Improve our Website and services

How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Mailchimp for managing our newsletter subscriptions
  • Eventbrite for event bookings (subject to their privacy policy)
  • Gower Heritage Centre or other veues for events held at their venue, where essential details may be shared to facilitate bookings
  • Service providers that assist with website maintenance and analytics

Some of these third parties may transfer data outside the UK/EU. Where applicable, we ensure appropriate safeguards, such as Standard Contractual Clauses or UK GDPR adequacy decisions, are in place.

We do not store or retain financial information beyond what is legally required for accounting and compliance purposes. Payments made over the phone are processed securely, and no card details are stored by us.

Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy:

  • Newsletter subscription data is retained until you unsubscribe.
  • Contact form inquiries are kept for up to [3] months.
  • Event booking data is retained as per the policies of Eventbrite and Gower Heritage Centre.
  • Payment transaction records are retained only as required by law for financial and tax purposes.

Once your data is no longer required, we securely delete or anonymise it.

Your Rights

Under UK data protection laws, you have the right to:

  • Access, update, or delete your personal data
  • Withdraw consent for marketing communications
  • Request details on how your data is processed
  • Object to processing based on legitimate interests
  • Request data portability where applicable

To exercise these rights, please contact us.

Cookies and Tracking Technologies

We use cookies to enhance your experience. For more details, please review our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us